Lienuc support

Help with files and links

Tell us what happened and include the link or file name if you can.

Email support@lienuc.com

Common questions

Publishing a file

Choose a file in Google Drive, review it in Lienuc, then publish it. Lienuc copies that selected file into a private snapshot; it does not change your Drive file.

Updating a link

Use Refresh from Drive to make a new snapshot. Your stable link continues to work once the new version is ready. Drive edits never update a published link on their own.

Usage and billing

Usage counts the response bytes accepted when each successful file request starts. Canceling a download after it starts can still count those bytes. Your Usage page shows the current period; billing and payment details are managed through Stripe.

Access to Drive

Lienuc only requests access to files you select. Disconnect Drive in Settings to stop future access; published snapshots stay available until you unpublish them.

Before you write

  • Check that the file has finished publishing before sharing its link.
  • For a link error, send the link and the time you saw it.
  • Never send a Google password, payment card number, or access token.